Audit Pilot

Terms and Conditions

Last Updated: August 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Audit Pilot platform, website, and services provided by Audit Pilot Pty Ltd (ABN to be confirmed) (“Audit Pilot”, “we”, “us”, or “our”).

PLEASE READ THIS SERVICE AGREEMENT CAREFULLY BEFORE REGISTERING FOR OR USING ANY AUDIT PILOT SERVICES. BY CLICKING “I AGREE”, COMPLETING REGISTRATION, OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.

1. Definitions

“Account” means your registered user account with Audit Pilot through which you can access and use our services
“Client”, “you”, or “your” means the person or organisation that has registered and agreed to these Terms, and has the authority to bind the organisation to this Agreement
“Platform” means the Audit Pilot software application and associated tools
“Services” refers to the compliance monitoring, gap identification, automated remediation, and related services provided through the Platform
“Subscription” refers to the Client’s paid plan for accessing the Platform’s services, as selected and paid for through our website or via direct billing
“Subscription Fees” means the charges associated with the Subscription plan, which the Client agrees to pay for the use of the Services, excluding applicable taxes.
“User” means any individual authorised to access the Platform under your Account
“Your Data” means all data, documents, and information you upload to or create within the Platform

2. Services

2.1. Platform Services
Audit Pilot provides a software-as-a-service (SaaS) technology platform designed to assist organisations in managing and monitoring compliance obligations through document management, compliance tracking, gap identification, automated workflows, reminders, reporting tools, and remediation support functionality.

2.2. Technology Platform Only
Audit Pilot is a technology platform only. The Platform is intended to assist organisations in managing compliance-related activities and does not replace the need for professional judgement, independent assessment, or specialist advice. Audit Pilot does not provide legal, financial advice or any other form of professional advisory service.

2.3. Government Information & References
The Platform contains information and resources informed by publicly available legislation, standards, rules and guidance published by Australian Government bodies and regulators, including but not limited to the National Disability Insurance Agency (NDIA) and the NDIS Quality and Safeguards Commission. Such information is general in nature, is provided for convenience only, and may not reflect the most current version of the relevant legislation, standard or guidance. Where there is any inconsistency between the Platform’s content and the source publication, the source publication prevails.

Users must refer to the relevant government body for the most current and authoritative information. Audit Pilot is an independent commercial platform. It is not affiliated with, endorsed, approved, accredited or authorised by the NDIA, the NDIS Quality and Safeguards Commission, or any other government body or regulator, and no such body has reviewed or approved the Platform or its content. References to government bodies, schemes, standards and programs are made for identification and descriptive purposes only. All trade marks, names and logos remain the property of their respective owners.

3. Audit-Ready Guarantee

Audit Pilot is committed to helping you achieve and maintain audit readiness through our compliance monitoring platform. Unlike other compliance tools that only highlight issues, Audit Pilot goes further by providing automated, daily remediation to ensure compliance is consistently maintained.

As part of our commitment to delivering the highest standards of service, we offer the Audit-Ready Guarantee to every active subscriber who follows the Platform’s compliance actions.

3.1. Guarantee Details: If, after following all of the compliance actions recommended by the Platform and completing the required steps, your dashboard indicates that your organisation is “audit-ready” and an auditor disagrees, Audit Pilot will take responsibility for remediation at no additional cost to you.

3.2. Conditions of the Guarantee:

Your subscription must be active.
You must have followed the compliance actions recommended by the Platform, including completing all required steps and uploading all requested documents during the audit readiness check.
Your dashboard must show a 100% audit-ready score as determined by the Platform’s compliance actions and monitoring systems.
The audit finding relates directly to a compliance area assessed by the Platform.
The Client notifies the Audit Pilot within seven (7) days of receiving the audit findings.
The Client provides all reasonably requested information necessary for the Audit Pilot to assess the claim.

3.3. Exclusions: This guarantee does not apply in the following situations:

fraudulent, misleading, false, incomplete, or inaccurate information provided by the Client;
failures to comply with legal, regulatory, contractual, accreditation, registration, funding, employment, privacy, workplace health and safety, clinical governance, or other obligations not assessed by the Platform;
changes in legislation, regulatory requirements, audit criteria, accreditation standards, or government policies occurring after the Audit-Ready status was achieved;
auditor interpretations, discretionary decisions, or findings relating to matters outside the Platform’s assessment scope;
non-conformities arising from operational practices, employee conduct, service delivery activities, or matters not reflected in the documents and information assessed by the Platform;
any circumstances outside the Audit Pilot’s reasonable control.

3.4. Limitation of Liability: Audit Pilot will cover the costs associated with the remediation of non-compliance issues as outlined above. However, Audit Pilot shall not be liable for any penalties, fines, or other consequences arising from actions outside the scope of this guarantee, including failure to maintain compliance, omissions, or misrepresentations. While Audit Pilot aims to support audit readiness, the Platform does not guarantee audit success, accreditation outcomes, registration approval, certification, funding approval, or any particular regulatory outcome. Compliance remains the responsibility of the Client at all times.

3.5. Claim Process: To make a claim under the Audit-Ready Guarantee:

Notify us within 7 days of receiving the audit findings.
Provide necessary documentation, including the auditor’s report and specific non-compliance issues identified.
Upon verification, we will take over the remediation process to address the non-conformities.

4. Account Registration

4.1. Eligibility
To register for and use the Audit Pilot Platform, you must meet the following eligibility requirements:

You must be at least 18 years of age and legally capable of entering into binding contracts.
You must have the authority to bind the organisation to these Terms, whether you are registering as an individual or on behalf of a business or organisation.
You are required to provide accurate, complete, and truthful registration information. This includes, but is not limited to, your full legal name, business name (if applicable), email address, physical address, phone number, and payment details.
You must not have been previously suspended or removed from the Platform, and you must comply with all applicable laws and regulations in relation to your use of the Platform and Services.

4.2. Account Creation

Registration Process: To create an Account, you must complete the registration form on the Platform, providing the required information. Upon successful registration, you will receive a confirmation email to verify your account.
Account Information: You agree to maintain accurate and up-to-date information in your Account. It is your responsibility to ensure that any changes to your contact information or business details are promptly updated in your Account settings.
Password and Security: Upon registering, you will create a password to secure your Account. You are responsible for keeping your login credentials (username, password, and any other information) confidential and secure.

4.3. Account Security and Responsibilities
You are responsible for:

Ensuring that your account credentials (username, password, etc.) remain confidential and secure.
Any activities occurring under your Account, whether authorised or not, are your responsibility. You must immediately notify us of any unauthorised access or suspicious activity related to your Account.
Ensuring that all Users of your Account (e.g., employees, contractors, or authorised agents) comply with these Terms and all applicable regulations.
You are responsible for ensuring the security of the devices and systems you use to access the Platform. This includes keeping your operating systems, browsers, and antivirus software up to date to prevent any vulnerabilities or security risks.

4.4. Account Verification

Verification Requirements: Audit Pilot reserves the right to request additional information or documents to verify your identity or the identity of any Users associated with your Account. This may include government-issued identification, proof of business registration, or other relevant documentation.
Right to Refuse or Suspend Registration: Audit Pilot reserves the right to refuse or suspend Account registration or access to the Platform at its discretion, for any reason, including if there are concerns about the accuracy of the information provided, potential fraudulent activity, or violation of these Terms.

4.5. Account Maintenance

Account Updates: You are required to ensure that all details in your Account are up-to-date, including your contact information, payment details, and any other relevant data. Failure to do so may result in delays or issues with your access to the Platform and Services.
Inactive Accounts: If your Account remains inactive for an extended period, Audit Pilot may send a reminder notice. Accounts that remain inactive for 12 months or more may be subject to suspension or deletion, at Audit Pilot’s discretion.

5. Subscriptions and Payment

5.1. Subscription Plans

Access to Services: To access the Audit Pilot Platform, you must subscribe to a paid plan. Subscription plans are available on our website and include details on the features and pricing associated with each plan.
Plan Selection: You can select the Subscription plan that best fits your needs, whether it’s a monthly or annual plan. You will be billed according to the selected plan.
Right to Modify Plans: Audit Pilot reserves the right to modify Subscription plans, features, or pricing at any time. Any changes to pricing will be communicated to you at least 30 days in advance for existing Subscribers. If there are significant changes, you may choose to modify or cancel your Subscription in accordance with these Terms.

5.2. Payment Terms

Billing Cycle: Subscription fees are billed monthly. The payment will be processed in advance at the beginning of each billing cycle.
Currency and Taxes: All Subscription fees are quoted in Australian Dollars (AUD) unless otherwise specified. These fees are exclusive of Goods and Services Tax (GST) and any other applicable taxes, duties, or charges, which will be added to the total cost as per the prevailing tax rates. You are responsible for paying any applicable taxes.
Payment Methods: Payments can be made via a secure payment gateway, which supports credit card (Visa, MasterCard, American Express) and direct debit payments. You must provide accurate and up-to-date payment information for the duration of your Subscription.
Automatic Renewal: Subscriptions will automatically renew at the end of each billing cycle, unless you cancel your Subscription before the next billing date. By continuing to use the Platform, you consent to the automatic renewal of your Subscription and the associated charges.
Payment Due Date: Payment is due on the billing date specified in your Subscription confirmation. If payment is not received by the due date, your access to the Platform may be suspended or terminated, and late fees may apply.

5.3. Refund Policy

5.3.1. Subscription fees are non-refundable. However, if you cancel your Subscription within 14 days of the initial registration and have not substantially used the Platform, you may request a full refund by contacting us at billing@auditpilot.com.au

5.3.2. Refunds that are approved under this policy will be processed within 7 business days from the date of approval. In cases where we are unable to process a refund within the standard timeline due to unusual circumstances, we will notify you of the delay and provide an updated timeline for completion.

5.3.3. If a refund is granted, it will be issued to the original payment method used for the transaction. If the original payment method is no longer available or valid, we will work with you to arrange an alternate method for the refund.

5.4. Electronic Communications

The Client consents to receiving notices, disclosures, invoices, updates, legal notices, and other communications electronically by email, platform notification, website notice, or other electronic means.

5.5. Beta / Trial Features

Audit Pilot may make beta, preview, experimental, AI-assisted, or pre-release features available from time to time. Such features are provided “as is” and may be modified, suspended, or withdrawn at any time.

6. Your Data

6.1. Ownership of Your Data

You retain all ownership rights to Your Data, including any personal data, documents, and information uploaded or created on the Platform. Audit Pilot does not claim ownership of Your Data.

6.2. License to Use and Retain Your Data

By uploading Your Data to the Platform, you grant Audit Pilot a non-exclusive, revocable, worldwide licence to store, process, and display Your Data solely for the purpose of providing the Services under this Agreement. This licence will terminate when your Subscription ends. After termination or expiration of your Subscription, we will retain Your Data for a period of 90 days to allow you to reactivate your Subscription or export your data. After this period, Your Data will be securely deleted unless retention is required by law.

6.3. Data Export

You have the right to export Your Data at any time during the Subscription. Upon termination of your Subscription, we will provide reasonable assistance to ensure that Your Data is exported within 30 days of termination.

6.4. Data Protection

Audit Pilot will implement commercially reasonable administrative, technical, and physical safeguards to protect Your Data from unauthorized access, disclosure, or destruction. We comply with the Australian Privacy Principles (APPs) and other relevant Australian data protection regulations.

7. Confidentiality

7.1. Definition of Confidential Information

For the purposes of these Terms, Confidential Information means any information disclosed by one party (“Disclosing Party”) to the other party (“Receiving Party”), whether in written, electronic, oral, visual, or other form, that:

is identified as confidential;
would reasonably be considered confidential in the circumstances;
relates to business operations, financial information, pricing, products, services, customers, suppliers, contractors, employees, systems, processes, strategies, software, source code, intellectual property, compliance activities, audit records, governance documents, security measures, trade secrets, or commercial activities; or
is uploaded, stored, generated, or maintained within the Platform.

7.2. Exclusions

Confidential Information does not include information that:

is or becomes publicly available other than through a breach of these Terms;
was lawfully known to the Receiving Party before disclosure;
is independently developed by the Receiving Party without use of or reference to the Confidential Information; or
is lawfully obtained from a third party without confidentiality restrictions.

7.3. Confidentiality Obligations

Each party agrees to:

keep the other party’s Confidential Information strictly confidential;
use Confidential Information solely for the purposes of performing or receiving the Services under these Terms;
take reasonable steps to protect Confidential Information from unauthorised access, use, disclosure, copying, alteration, or loss;
restrict access to Confidential Information to its personnel, contractors, professional advisers, and representatives who require access for legitimate business purposes; and
ensure that such persons are subject to confidentiality obligations no less protective than those contained in these Terms.

7.4. Permitted Disclosures

A party may disclose Confidential Information:

where required by law, regulation, court order, or governmental authority;
to its legal, accounting, insurance, financing, or other professional advisers;
with the prior written consent of the Disclosing Party; or
where reasonably necessary to enforce rights or obligations under these Terms.

Where legally permitted, the Receiving Party must provide reasonable notice to the Disclosing Party before making any required disclosure.

7.5. Platform Data and Client Information

Audit Pilot acknowledges that information uploaded to the Platform may contain commercially sensitive information relating to the Client’s business, compliance systems, audit activities, governance arrangements, employees, contractors, participants, patients, or customers.

Audit Pilot will not disclose such information except:

as necessary to provide the Services
as permitted under these Terms or the Privacy Policy
with the Client’s consent
where required by law

7.6. Return or Destruction of Confidential Information

Upon written request or termination of these Terms, each party must take reasonable steps to return or destroy Confidential Information belonging to the other party, except where retention is:

required by law
required for regulatory compliance
maintained within routine backup systems
necessary for dispute resolution purposes
reasonably required for legitimate business record-keeping

7.7. Survival

The obligations contained in this section survive termination or expiry of these Terms for a period of five (5) years after termination, except for trade secrets and information protected by law, which remain protected for so long as they remain confidential.

8. Subscriber Responsibilities and Warranties

8.1. Responsibility for Information Provided

The Client is solely responsible for all information, documents, records, policies, procedures, evidence, data, and other content uploaded, entered, stored, generated, or maintained within the Platform. Audit Pilot does not independently verify the accuracy, completeness, currency, legality, or suitability of any information provided by the Client.
The Client must take reasonable steps to ensure that all information maintained within the Platform remains accurate, current, and complete throughout the Subscription period. Failure to maintain current and accurate information may affect the accuracy of Platform outputs and may result in the loss of eligibility for any Audit-Ready Guarantee or other service commitments offered by Audit Pilot.

8.2. Subscriber Warranties

The Client warrants and represents on a continuing basis that:

all information uploaded to or maintained within the Platform is accurate, complete, current, truthful, and not misleading;
all documents uploaded to the Platform are the most current versions available to the Client;
information uploaded to the Platform will be updated promptly whenever material changes occur;
the use of any information uploaded to the Platform will not infringe the intellectual property rights, privacy rights, confidentiality obligations, contractual rights, or other rights of any third party;
the Client will not knowingly upload false, fraudulent, misleading, deceptive, or unlawful information; and
all information provided to the Platform has been appropriately reviewed and approved in accordance with the Client’s internal governance processes.

8.3. Internal Governance Responsibilities

The Client acknowledges and agrees that responsibility for governance, compliance management, operational decision-making, and implementation of compliance activities remains solely with the Client.

9. Acceptable Use

You agree not to use the Platform to:

Violate any applicable laws or regulations.
Upload harmful, malicious, or illegal content.
Attempt unauthorized access to the Platform or systems.
Reverse engineer, decompile, or otherwise extract source code from the Platform.
Resell, sublicense, or redistribute access to the Platform without our express consent.
Use automated tools to scrape, extract, or collect data from the Platform without written permission.

Violation of these terms may result in immediate suspension or termination of your Account, and we may pursue legal remedies as necessary.

10. Intellectual Property

10.1. Our Intellectual Property

The Platform, including all software, designs, text, graphics, logos, and other content (excluding Your Data), is owned by Audit Pilot or its licensors and is protected by intellectual property laws in Australia and internationally.

10.2. Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform during your Subscription solely for your internal business purposes. This licence does not include any right to modify, copy, distribute, or create derivative works.

11. Service Availability

11.1. Uptime and Maintenance

We strive to maintain a 99.9% uptime for the Platform, ensuring continuous access for our Clients. However, we cannot guarantee uninterrupted access at all times, as certain issues may arise outside of our control, including but not limited to network failures, internet outages, or third-party service interruptions.
Scheduled Maintenance: We may periodically schedule maintenance or upgrades to the Platform, which could result in temporary downtime. Where feasible, we will notify you in advance of scheduled maintenance that could impact access to the Platform. In case of emergency maintenance, we will make reasonable efforts to notify you promptly.

11.2. Modifications to the Platform

We reserve the right, at our sole discretion, to modify, update, or discontinue any part of the Platform, including but not limited to features, functionalities, or services. Such changes may include improvements, bug fixes, or new features.
Material Changes: In the event of significant modifications that materially affect your use of the Platform or its core functionality, we will notify you in advance via email or through a notification on the Platform. However, minor updates or fixes may be implemented without prior notice.

11.3. Performance and Support Commitment

While we aim to provide the highest level of performance and availability, we are not responsible for delays or failures due to force majeure events, third-party service interruptions, or issues arising from your own system or internet connectivity.

11.4. Third-Party Integrations and Services

The Platform may integrate with third-party software, APIs, cloud services, document management systems, AI tools, or other external services and Audit Pilot is not responsible for their operation.

12. Limitation of Liability

12.1. Liability Cap

To the fullest extent permitted by law, the aggregate liability of Audit Pilot and its officers, directors, employees, contractors, agents, affiliates, licensors, and service providers arising out of or in connection with these Terms, the Platform, or the Services, whethe

negligence), statute, equity, restitution, under the Australian Consumer Law, or otherwise, shall not exceed the total Subscription Fees actually paid by the Client to Audit Pilot during the twelve (12) months immediately preceding the event giving rise to the claim.

Where multiple claims arise from the same or related events, acts, omissions, circumstances, or series of events, such claims shall be treated as a single claim for the purposes of calculating the liability cap.

12.2. Exclusion of Indirect and Consequential Damages

In no event shall Audit Pilot or its affiliates, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or in connection with your use of the Platform or Services. This includes, but is not limited to, loss of profits or anticipated savings, loss of business, revenue, or opportunity, loss or corruption of data or content, loss of use or access to the Platform, business interruption, or any other form of economic loss. This exclusion applies regardless of whether such damages arise in contract, tort (including negligence), or any other legal theory, even if Audit Pilot has been advised of the possibility of such damages.

Without limiting any other provision of these Terms, Audit Pilot shall not be responsible for any loss, liability, damage, audit finding, compliance failure, regulatory action, or adverse outcome arising directly or indirectly from:

inaccurate, incomplete, outdated, misleading, false, or omitted information provided by the Client;
documents, records, evidence, policies, procedures, or information that were not uploaded to the Platform;
failure by the Client to implement, maintain, monitor, review, or follow recommendations generated by the Platform;
decisions, interpretations, findings, observations, recommendations, or determinations made by auditors, regulators, accreditation bodies, government agencies, funding bodies, certification organisations, or third parties;
changes to legislation, regulations, standards, accreditation requirements, funding requirements, regulatory guidance, or government policy;
operational practices, employee conduct, service delivery failures, governance failures, or organisational decisions of the Client;
actions or omissions of third-party service providers used by the Client;
service interruptions, internet outages, telecommunications failures, power outages, hosting failures, cloud infrastructure failures, domain name service failures, or other technology disruptions outside Audit Pilot’s reasonable control;
cybersecurity incidents, malicious attacks, ransomware, denial-of-service attacks, unauthorised access attempts, or security breaches that occur despite Audit Pilot implementing reasonable security measures;
force majeure events; or
any matter outside the scope of the Platform’s assessment capabilities.

12.3. Third-Party Services and Infrastructure

The Platform may rely upon third-party hosting providers, cloud infrastructure providers, software services, internet connectivity providers, artificial intelligence services, integrations, and other technology vendors. Audit Pilot does not guarantee the continuous availability, performance, security, or functionality of any third-party service and shall not be liable for failures, outages, disruptions, delays, inaccuracies, or security incidents attributable to such third-party providers.

12.4. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or guarantees you may have under the Australian Consumer Law (ACL) that cannot be excluded by law.

12.5. Acknowledgment of Non-Professional Nature of Service

You acknowledge and agree that Audit Pilot is a compliance monitoring tool and not a regulatory or legal advisory service. As such, Audit Pilot shall not be held liable for any regulatory penalties, audit failures, non-compliance with laws or standards, or any other adverse outcomes resulting from your failure to implement, follow, or act upon the guidance provided by the Platform. You remain fully responsible for ensuring that your organisation complies with all applicable laws and regulatory requirements.

12.6. Claim Notification and Limitation Period

To the extent permitted by law, the Client must notify Audit Pilot in writing of any claim arising out of or in connection with these Terms within thirty (30) days of becoming aware of the circumstances giving rise to the claim.

Any legal proceeding, claim, action, or cause of action against Audit Pilot must be commenced within twelve (12) months after the date on which the Client first became aware, or ought reasonably to have become aware, of the facts giving rise to the claim.

Any claim not commenced within that period is permanently barred.

13. Indemnification

You agree to indemnify, defend, and hold harmless Audit Pilot, its affiliates, directors, officers, employees, agents, licensors, and service providers from and against any and all claims, losses, damages, liabilities, expenses, and costs, including legal fees, arising from:

Your use of the Platform and Services, including any data or content you upload or transmit;
Your violation of these Terms or any applicable law;
Your breach of any third-party rights, including intellectual property rights;
Any inaccuracies, errors, or omissions in the data, content, or information you upload, create, or provide to the Platform;
Any claim that the use of Your Data infringes upon or misappropriates the intellectual property rights of a third party.

This indemnification obligation will survive the termination or expiration of these Terms.

14. Termination

14.1. Termination by You

You may terminate your Subscription at any time by accessing your Account settings or by providing notice to us through the designated contact channels. Termination will take effect at the end of your current billing period. No refunds will be issued for any unused portion of your Subscription, including partial months or annual fees.

14.2. Termination by Us

Audit Pilot may immediately suspend, restrict, or terminate your access to the Platform, in whole or in part, if:

you breach these Terms and fail to remedy the breach within fourteen (14) days after receiving written notice from Audit Pilot;
Subscription Fees or other amounts owing remain unpaid for more than fourteen (14) days;
Audit Pilot reasonably suspects fraudulent, unlawful, deceptive, or unauthorised activity;
Audit Pilot reasonably believes that your use of the Platform creates a cybersecurity risk, security concern, operational risk, or regulatory risk;
inaccurate, misleading, fraudulent, or unlawful information has been uploaded to the Platform;
your use of the Platform may expose Audit Pilot to legal, regulatory, financial, or reputational harm;
Audit Pilot is required to do so by law, a regulator, government authority, court order, or enforcement agency;
a security incident, system compromise, or unauthorised access event requires immediate action to protect the Platform or other users; or
Audit Pilot ceases providing the Services.

Where reasonably practicable, Audit Pilot will provide notice of any suspension or termination. However, Audit Pilot may take immediate action without prior notice where necessary to protect the Platform, its users, or its legal and regulatory obligations.

Suspension of access does not relieve you of any obligation to pay outstanding Subscription Fees or other amounts owing under this Agreement.

14.3. Effect of Termination

Upon termination of your Subscription:

Your right to access and use the Platform and Services will cease immediately;
We may delete Your Data from our systems after a reasonable retention period, unless we are required to retain it by law;
Sections of these Terms that, by their nature, should survive termination, including intellectual property, limitation of liability, indemnification, and governing law, will remain in effect.

15. Dispute Resolution

15.1. In the event of a dispute arising from or in connection with these Terms or your use of the Platform, the parties agree to the following process:

Informal Resolution: The parties will first attempt to resolve the dispute informally through good-faith discussions. Either party may initiate this process by providing written notice to the other party detailing the nature of the dispute.
Mediation: If the dispute is not resolved informally within 30 days of the written notice, either party may request formal mediation. Mediation will be conducted by an accredited mediator chosen by mutual agreement or, if the parties cannot agree, by a mediator appointed by the Australian Disputes Centre. The costs of mediation will be shared equally between the parties.
Arbitration: If the dispute remains unresolved after mediation, either party may refer the dispute to arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA). The decision of the arbitrator will be final and binding. The arbitration will be conducted in Brisbane, Queensland, unless otherwise agreed by the parties.

15.2. Exceptions: This dispute resolution procedure does not preclude either party from seeking remedies in the courts for claims that are eligible for resolution under the relevant laws or that require urgent legal intervention.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflicts of laws principles. You agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia, for any legal proceedings arising from or related to these Terms.

17. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Platform or notifying you through your registered contact details. We will provide you with at least 30 days’ notice of any material changes that may affect your rights or obligations under these Terms.

Your continued use of the Platform after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you may cancel your Subscription in accordance with Section 14.

18. General Provisions

18.1. Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between you and Audit Pilot regarding the use of the Services. Any prior agreements, whether written or oral, relating to the subject matter of these Terms are superseded and replaced by this agreement.

18.2. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will continue in full force and effect, as if the invalid, illegal, or unenforceable provision had never been included.

18.3. Waiver

No waiver of any right or provision under these Terms will be deemed a waiver of any further right or provision. A waiver of any provision of these Terms will only be effective if in writing and signed by an authorised representative of Audit Pilot.

18.4. Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. However, we reserve the right to assign or transfer our rights and obligations to any affiliate, successor, or third party, without restriction.

18.5. Force Majeure

We will not be held liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, lockouts, government actions, pandemics, or other unforeseen events that prevent the performance of our obligations.

17. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Audit Pilot Pty Ltd
Email: legal@auditpilot.com.au
Website: https://auditpilot.com.au/contact/